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racktrendz one stop car rack solution

 

 

Call 1-877-99RACKS (997-2257)

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Shipping Info

 

  • In order to provide you the best value and keep your cost low, we use expedited ground shipping to ship our products.

  • Except some specialty items, all orders are shipped free within Canada.

  • $95 shipping charge applies to all cargo boxes, roof trays, roof baskets, trailers and bike parking/strorage racks.

  • Additional charges may apply to ship oversized products or products shipped directly from the manufacturer or supplier.

  • Additional charges may apply to ship to remote locations.

  • Additional charges may apply to ship to countries other than Canada.

  • RackTrendz reserves the right to not ship any products ordered online. An effort will be made to contact the customer as soon as possible.

  • RackTrendz will match a lower price offered by another Canadian Retailer (with the exception of Garmin Products) provided a proof of the lower price is emailed to info@racktrendz.com and the other retailer has the product in stock; the other retailer is not clearing the product; the other retailer does not have a closing out sale; the other retailer is not selling the last/demo product. Rack Trendz reserves the right to contact the other retailer to confirm any of the above.

  • RackTrendz currently uses PayPal to process all credit card payments. The customer must review and agree to all policies of PayPal before placing an online order with RackTrendz.

  • A PayPal account is not required to make a credit card payment.

  • We also accept payments by Interac Email Money Transfer. It is fast, convenient & secure. Simply email us at info@racktrendz.com or call 1-877-99RACKS to request your invoice and we will email you the invoice along with the instructions.

  • RackTrendz will make efforts to keep the personal information of it's customers safe and secure and will not share or disclose any personal information of its customers to any third party.

  • RackTrendz will refund most items less 15% restocking fee if returned within 14 days of the purchase provided the product is returned unused in its original packaging with manuals and accessories.

  • Additional $100 charge is deducted from the refund for returning cargo boxes and oversized items.

  • The shipping charges are not refundable.

  • Additional deductions can be made from the purchase price for missing items from the returned product.

  • RackTrendz intends to do business with its customers in good faith. The customer must not make any assumptions about any policy of RackTrendz and must contact RackTrendz prior to placing an online order to clarify or get more information about any policy of RackTrendz.


     

     

 

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